Etiquette is so integral in the workplace that I continue to be amazed at the lack of civility, courtesy, and, in essence, social grace to the people we spend the majority of our week and daylight hours engaging our time and lives with. We live in an age where our behavior extends beyond our own backyard. We work in environments that include a wide array of cultures and personalities; as well as a workforce that is working later in their years and up and coming generations enter. We are a larger workforce than any prior generation.
Do we really need a series on office etiquette? Well, if “office bullying” is a hot topic, maybe some tips on cultivating excellence in behavior among one another isn’t such a bad idea. Most companies include behavior guidelines, along with some vague expectation of a dress code in their “Welcome” package. However, behavior guidelines are rarely addressed until they have reached possible legal ramifications and/or HR intervention.
If you are not completely aware, HR represents the best interest of the company. Therefore, HR will take any necessary precautions or actions to ensure the ‘problem’ is eradicated. Now, we all know the ‘problem’ is the individual whose conduct is of the offense. However, there is a high likelihood that the person(s) with the bad behavior is not who gets called into question, but the person that the bad behavior is being directed.
Appropriate office etiquette is necessary for creating an atmosphere of trust and collaboration; creating excellence in business that encourages productivity, creativity, and collaboration; and, ultimately, to benefit the company’s bottom line.